FAQs
We answer your most frequently asked questions
How do you arrange the chains, wire ropes and rigging accessories delivery?
We generally ship goods worldwide by sea. The products will be in a shipping container when arriving at the port. You are responsible for picking up your shipment and customs clearance on your side.
But in some cases, we can deliver the goods in other ways:
Air Cargo: For urgent and small orders, we can deliver the goods to your hand by air, it is fast and the cost is also expensive
Deliver the Goods to Your Forwarder: If you have any forwarder (or friend) in China (such as Guangzhou, Yiwu, or Shenzhen), we can deliver the goods to their place, and they can take care of the rest after receiving the goods.
What’s your packing of your chains, wire ropes or rigging accessories?
To protect them on long-distance delivery, we usually pack the shackles, turnbuckles, chains, and lifting slings in the following ways:
Sacks, Drums, Cartons, and Gunny Bags on Wooden pallets, Or Steel pallets, are traditional ways to pack shackles, turnbuckles, and chains. Of course, we can pack as per your requests.
What’s the payment term when ordering the chains, wire ropes or rigging accessories from your company?
50% T/T in advance and 50% T/T balance against copy B/L. (For small orders, we prefer 100% T/T in advance).
Payment Method:
T/T, or pay us RMB directly.
T/T: T/T means telex transfer. It is the most traditional payment method.
If you have any friends in China, you can let your friend pay us RMB.
Does Wetop provide Customization or ODM (Original Designed Manufacturer) ?
Yes, we also offer custom acc. to requests and provide customization solutions that can be built to your special demands.
What if my sourcing products are not listed on your website?
There are hundreds of rigging accessories items and different materials or sizes available, we just listed some popular rigging items on the website. If you are not finding items you need, please send an email to sales@qdwetop.com, we would be happy to assist you.
What are the differences between drop forged and cast iron products?
Drop-forged steel is usually stronger and more reliable than castings iron products since forging is the controlled deformation of metal into a specific shape by comprehensive force, a process that evolved from blacksmithing. Casting is pouring liquid metal into a mold.
How many types of chains Wetop have at present and how to choose?
Wetop product line mainly includes short and long link chains, Grade 43 high test chains, proof coil chains Grade 30, transport chains Grade 70, Grade 80 alloy steel lifting chains, etc. meet various standards, ASTM, NACM, BS, DIN, EN, AS.
What’s your rigging accessories, lifting and related accessories grade?
Chains can be supplied in grade 3 (grade 30), grade 4 (grade 43), grade 7 (grade 70), grade 8 (grade 80) or grade 10 (grade 100) lifting chain. Various rigging end fittings are available on both to pair with chains, such as chain shackles, grab hooks, eye hooks, load binders, self-locking hooks, bow shackles, etc.